Frequently Asked Questions
About the Program
Training Logistics
The S.T.A.R.S. Matrix is uniquely grounded in Relational Frame Theory, providing officers with science-based techniques that address how language functions during crisis. Rather than general communication advice, our approach offers specific strategies based on behavioral indicators.
No, S.T.A.R.S. is designed to complement and enhance your existing protocols, not replace them. The program integrates with standard use-of-force continuums and department procedures.
Yes, the S.T.A.R.S. Matrix is built on extensive research in behavioral psychology and is currently undergoing systematic field evaluation with law enforcement agencies. We are rigorously documenting implementation outcomes through both qualitative and quantitative measures. If your agency is interested in participating in our ongoing research initiatives, we welcome the opportunity to collaborate and further validate these evidence-based approaches.
Each training session can accommodate up to 25 officers to ensure quality instruction and individual attention during scenario practice.
Yes, we offer on-site training at your department's location to make participation convenient and to allow for customization to your specific operational environment.
Officers must have completed Crisis Intervention Team (CIT) training before enrolling in the S.T.A.R.S. Matrix program. This ensures participants have the foundational knowledge necessary to fully benefit from our advanced communication techniques.